Support

If you cannot sign in because consent of an admin is required, please contact your IT department and ask them to give you consent for the app.
You can send them the following direct link:
https://login.microsoftonline.com/organizations/adminconsent?client_id=a49086da-baeb-4d78-a51f-348dbce9d467

If you are the Organization Administrator, you can buy licenses on the Organization Admin page. Click on the top right avatar and then 'Organization Admin'.
Is this your first time purchasing licenses?

• YES: In the 'Billing' section, select 'Purchase my first licenses'.
• NO: In the 'Billing' section, select 'Go to billing portal' to buy more or cancel existing licenses.

NOTE: If another Organization Admin has already purchased licenses, use the same email address to sign in and you will be able to manage the licenses. If you need to update the billing administrator, please contact support@diagramhub.app

If you have questions or need support, or if you are interested in a demo account, feel free to contact us here.

Yes! DiagramHub supports real-time collaboration. If you want to collaborate with a DiagramHub user, assign them to the corresponding collection. If you want to collaborate on a diagram with an external user, create a Share EDIT link and send it to them.

Click "Share" and then select the "Embed" tab. You can copy the direct image link or the markdown code and paste it wherever you want. This is not a one-time export, but a live link. If you update the diagram, the changes will be visible in the Confluence page or Azure DevOps Wiki as well.

drawio is a free and open-source diagramming tool. It is used by millions of users worldwide to create diagrams, flowcharts, and others.
drawio is licensed under the Apache 2.0 license and is available on GitHub here.

Excalidraw is a free and open-source whiteboard tool that lets you easily sketch diagrams that have a hand-drawn feel to them.
Excalidraw is licensed under the MIT license and is available on GitHub here.

tldraw is a free and open-source whiteboard tool with pen support.
tldraw is licensed under the tldraw license and is available on GitHub here.

A diagram is a single drawing. A collection is a group of diagrams. You can create collections to organize your diagrams. You can share a collection with other users or add the 'All Organization Users' user to the collection.

Yes! You can import diagrams from Drawio. Click the arrow-down icon next to the "Create new Diagram" button and select "Upload from Computer".

No! It is leverarging the Microsoft Azure OpenAI Services. Your prompts and data is not used for training, see https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy